Shipment Policy
Effective Date: January 6, 2025
At Hopscnapo, we are committed to providing efficient and secure delivery for all your orders. Below are the details of our Shipment Policy:
Shipping Methods
Available Options:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Express Shipping: Delivery within 1-2 business days.
Processing Time:
- Orders are processed within 1-2 business days, excluding weekends and holidays.
- You will receive an email confirmation with tracking information once your order has been shipped.
Shipping Costs:
- Shipping charges are calculated during checkout based on the destination, weight, and selected shipping method.
- Free Shipping is available for orders exceeding a specified value, as detailed on our website.
Order Tracking
- A tracking number will be provided once your order has been dispatched, allowing you to monitor its status in real-time.
International Shipping
Availability:
- We ship to select international destinations. Delivery times and fees may vary by location.
Customs and Duties:
- Customers are responsible for any customs duties, taxes, or additional charges imposed by the destination country.
Lost or Damaged Shipments
- If your shipment is lost, delayed, or arrives damaged, please contact us within 7 days of delivery at info@hopscnapo.com or call (620) 697-4728.
Returns and Exchanges
- For detailed information about returning or exchanging items, refer to our Refund and Return Policy.