Sales Policy 

Effective Date: January 6, 2025

Welcome to Hopscnapo, your go-to destination for luxury footwear. We are committed to offering high-quality, stylish, and comfortable shoes for all occasions. Our Sales Policy outlines the terms and conditions under which we sell our premium footwear products to you, ensuring a smooth and secure shopping experience. Please read carefully to understand our policies regarding purchases, payments, shipping, and more.

1. Product Availability

At Hopscnapo, we strive to provide accurate information regarding the availability of our products. However, due to high demand or inventory limitations, some products may become temporarily unavailable. If this happens after you’ve placed an order, we will notify you promptly via email or phone and offer a suitable alternative or refund.

All of our products are carefully crafted with the highest standards in mind, but please note that due to the nature of materials (such as leather or suede), minor variations in color and texture may occur.

2. Pricing Policy

We take great care in offering competitive prices for our premium footwear. Prices listed on Hopscnapo.com are subject to change at any time without notice, based on market conditions, inventory levels, or seasonal promotions.

All prices are displayed in U.S. dollars (USD) and are inclusive of applicable taxes unless stated otherwise. If there are any additional charges, such as shipping fees or import duties (for international orders), they will be clearly stated during the checkout process.

3. Payment Methods

We accept various secure payment methods to ensure a hassle-free shopping experience:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay
  • Google Pay

By completing a transaction, you confirm that the payment details provided are accurate and valid. Payments are processed securely through encrypted channels to safeguard your information.

4. Order Processing

Once your order is successfully placed, we will begin processing it immediately to ensure fast delivery. You will receive an order confirmation email with details about your purchase. Please allow up to 2 business days for your order to be processed, although we strive to ship as quickly as possible.

If there are any issues with your order, such as incorrect payment information or out-of-stock items, we will contact you via email or phone.

5. Shipping Policy

Hopscnapo offers a variety of shipping options to ensure you receive your premium footwear in a timely manner. Shipping charges will be calculated based on the shipping method you select and the delivery destination.

  • Domestic Shipping: We offer standard, expedited, and express shipping options within the United States. Delivery times vary based on your location and selected shipping method.

  • International Shipping: We offer international shipping to select countries. Shipping fees and delivery times will vary depending on your location. Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Shipping Timeline:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Express Shipping: 1-2 business days

Once your order has been dispatched, you will receive a tracking number via email to track your order’s progress.

6. Returns and Exchanges

We want you to be completely satisfied with your Hopscnapo purchase. If, for any reason, you are not happy with your footwear, we offer a straightforward 30-day return and exchange policy. Please ensure the following conditions are met:

  • The product must be unused, unworn, and in its original condition.
  • The product must be returned with all original packaging, including any dust bags, boxes, or tags.
  • You must return the product within 30 days of receiving it.

To initiate a return or exchange, please contact our customer service team at info@hopscnapo.com with your order details. We will provide you with return instructions and a prepaid return shipping label.

Refunds will be processed within 5-7 business days of receiving the returned items, and will be credited to the original payment method. Shipping fees are non-refundable, except in the case of defective or damaged products.

7. Cancellations

Orders are processed quickly, and once an order has been shipped, it cannot be canceled. However, if your order has not yet been shipped, you may be able to cancel it by contacting our customer service team at info@hopscnapo.com as soon as possible. We will do our best to accommodate cancellation requests.

8. Customer Support

We are committed to providing you with exceptional customer service. If you have any questions or need assistance with your order, please feel free to contact us:

Our customer service team is available Monday through Friday from 9:00 AM to 5:00 PM (CST) and will respond to all inquiries promptly.

9. Security and Privacy

At Hopscnapo, we prioritize the security and privacy of our customers. All payments are processed securely using encrypted technology. We do not store your payment information, and any personal data you provide will only be used for processing your order and communicating with you regarding your purchase. For more information, please refer to our Privacy Policy.

10. Promotions and Discounts

From time to time, we may offer special promotions, discounts, or sales events on our website. These offers are subject to change and may have specific terms and conditions. Please check our website regularly or sign up for our newsletter to stay informed about upcoming sales and exclusive offers.

11. Limitation of Liability

Hopscnapo is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the amount paid for the product that is the subject of the claim. We strive to ensure our products meet the highest standards, but in the event of a defect or issue, we will resolve it in accordance with our Refund and Return Policy.

Thank you for choosing Hopscnapo for your premium footwear needs. We are confident you will enjoy our luxury shoes, and we look forward to providing you with the highest level of service. Should you have any further questions or concerns, please do not hesitate to contact us.

Website: hopscnapo.com
Email: info@hopscnapo.com
Phone: (620) 697-4728
Address: 626 Stillman St, Elkhart, Kansas