Delivery Policy
Effective Date: 12/07/2025

At Hopscnapo, we are committed to ensuring that your orders are delivered quickly, safely, and reliably. This Delivery Policy outlines our shipping methods, timeframes, and other essential delivery-related information.

1. Delivery Locations

We currently deliver to all regions within the United Kingdom. International shipping is under development and will be announced on our website once available.

2. Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Methods & Timeframes

We offer the following delivery options:

• Standard Delivery (3–5 business days)

• Express Delivery (1–2 business days) – additional charge applies

Delivery times are estimated and may vary depending on location, weather, or courier delays.

4. Shipping Charges

Delivery fees are calculated at checkout based on the selected method and destination.
We offer free standard shipping on orders over a certain amount (as stated on our website).

5. Order Tracking

Once your order has been dispatched, you will receive a tracking link via email. You can monitor the status of your delivery in real time.

6. Delivery Issues

Please ensure your delivery address is correct at checkout. Hopscnapo is not responsible for failed deliveries due to incorrect addresses. If a package is returned, re-shipping fees may apply.

If your package is lost or arrives damaged, contact us within 48 hours of delivery with your order number and photos if applicable.

7. Contact Us

If you have any delivery-related concerns, feel free to reach out:
📧 contact@hopscnapo.com
📍 19 Wern Ddu Lane, Lucton, United Kingdom
📞 070 5038 8989