Payment Policy for Hopscnapo

Effective Date: August 13, 2025

At Hopscnapo, we aim to provide a secure and seamless payment experience for all our customers. This Payment Policy outlines the payment methods we accept, how payments are processed, and the security measures we implement to protect your personal and financial information when shopping on Hopscnapo.com. By making a purchase from our website, you agree to the terms outlined in this policy.

We are committed to making your shopping experience as easy and secure as possible. Please take a moment to review the details below.

1. Accepted Payment Methods

We accept a variety of payment methods to accommodate your preferences and make your purchase process more convenient:

  • Credit/Debit Cards:
    We accept the following major credit and debit cards:

    • Visa

    • MasterCard

    • American Express

    • Discover

    • JCB

  • PayPal:
    PayPal is a trusted third-party payment provider that allows you to securely make payments using your PayPal balance or linked bank account/credit card.

  • Apple Pay and Google Pay:
    Fast and secure mobile payment options are available for compatible devices. Apple Pay and Google Pay allow you to complete your transaction with just a few taps.

  • Bank Transfer:
    For larger or custom orders, we accept bank transfers. Please contact our customer service team at contact@hopscnapo.com for more details on how to pay via bank transfer.

  • Gift Cards:
    Hopscnapo gift cards are available for purchase on our website and can be redeemed during checkout. Gift cards can be used in part or in full to pay for your order.

2. Payment Authorization

  • Order Confirmation:
    After placing an order on Hopscnapo.com, you will receive an order confirmation email. This email confirms that we have received your order. However, this does not mean your order has been processed or accepted. Your order is confirmed only once payment has been successfully authorized.

  • Payment Authorization:
    Payments are processed immediately at the point of checkout. Once the payment is successfully authorized, we will begin processing your order. If your payment is declined or there are issues with the transaction (such as incorrect payment details), we will notify you promptly. Your order will not be processed until payment is successfully authorized.

  • Payment Confirmation:
    After your payment is successfully processed, you will receive an order confirmation email. This email will include your order number, details of your purchase, and expected shipping information.

3. Pricing and Taxes

  • Pricing:
    All prices listed on Hopscnapo.com are in GBP (British Pounds) and are inclusive of applicable taxes unless otherwise stated. Prices may change at any time due to promotions or adjustments in our pricing structure. The price shown at checkout will be the final price and will include all taxes, shipping fees, and applicable discounts.

  • Sales Tax:
    Sales tax will be applied to your order based on your shipping address and the applicable tax rate. The sales tax amount will be calculated and displayed at checkout before you confirm your order.

  • Currency Conversion:
    For international customers, all transactions are processed in GBP (British Pounds). If your bank or payment provider uses a different currency, they will apply the exchange rate at the time of the transaction. Please note that any additional currency conversion fees or foreign transaction fees imposed by your payment provider are your responsibility.

4. Payment Security

Your security is our top priority. We use the latest technology to ensure that your payment information is safe and protected. Here are the security measures we use:

  • SSL Encryption:
    All payment transactions on Hopscnapo.com are encrypted using SSL (Secure Socket Layer) encryption, ensuring that your personal and financial information is securely transmitted during checkout.

  • PCI DSS Compliance:
    We work with PCI DSS-compliant payment processors to securely handle your payment details. This ensures that your sensitive information is processed according to the highest standards of security.

  • Secure Payment Gateway:
    All payments are processed through a secure and compliant payment gateway, which ensures that your data is encrypted and safe from unauthorized access.

While we implement strong security measures, please note that no system is entirely secure. However, we are committed to safeguarding your personal and financial information with the highest level of security available.

5. Payment Errors and Declined Transactions

  • Payment Declines:
    If your payment is declined, it may be due to insufficient funds, incorrect payment details, or a problem with your bank or payment provider. We recommend double-checking your payment details and ensuring that your card or account has sufficient funds.

  • Failed Transactions:
    If a transaction fails, you can attempt the payment again or choose an alternative payment method. If the issue persists, please contact us at contact@hopscnapo.com for assistance.

  • Pricing Errors:
    If a pricing error occurs, we reserve the right to correct the error and notify you. If your order was affected by the pricing error, we will provide you with the option to proceed with the correct price or cancel the order for a full refund.

6. Refunds

  • Refund Process:
    If you return an item in accordance with our Refund and Returns Policy, refunds will be issued to your original payment method. The refund will be processed within 7–10 business days after the returned item is received and inspected.

  • Partial Refunds:
    If only part of your order is returned, a partial refund will be issued accordingly. Shipping fees are non-refundable, unless the return is due to an error on our part (e.g., receiving a defective or incorrect item).

  • Refund Method:
    Refunds will be credited to the same payment method used at the time of purchase. The processing time for refunds depends on your bank or payment provider and may take up to 10 business days for the funds to appear in your account.

7. Chargebacks and Payment Disputes

  • Chargebacks:
    If you initiate a chargeback with your bank or payment provider without first contacting us to resolve the issue, we reserve the right to suspend your account and refuse future transactions. We strongly encourage you to reach out to us directly before pursuing a chargeback.

  • Payment Disputes:
    In the event of a payment dispute, we will work with you to resolve the issue. Please contact us at contact@hopscnapo.com for assistance, and we will do our best to address any concerns you may have regarding your transaction.

8. International Orders

  • Currency Conversion:
    For international orders, all payments will be processed in GBP (British Pounds). If your payment provider uses a different currency, they will apply the exchange rate at the time of the transaction.

  • Customs Duties and Taxes:
    Customers are responsible for any customs duties, import taxes, or other charges imposed by the destination country. These fees are not included in the purchase price and will be collected by the carrier upon delivery.

9. Contact Us

If you have any questions or concerns regarding this Payment Policy, or if you need assistance with a payment issue, please don’t hesitate to contact us:

Hopscnapo
Street: 19 Wern Ddu Lane, Lucton, United Kingdom
Phone number: 070 5038 8989
Email: contact@hopscnapo.com
Website: www.hopscnapo.com